Can I return a product purchased from New Drum Percussion?

Question

Accepted Answer

Yes, New Drum Percussion offers the possibility to return a product within 14 days from the date of purchase, provided that the item is intact, has not been used beyond what is necessary to check its condition, and, whenever possible, is returned in its original packaging.To start a return process, you must contact our customer service team and provide your order number along with the reason for the return.Refunds will be issued within 14 days after the returned product has been inspected and its condition verified.This policy allows us to ensure maximum customer satisfaction while preserving the integrity of the handcrafted instruments and materials we offer.

Acustica Napoli Agnano Terme Via E.Scarfoglio, 75 - 80125 - Napoli	Tom Lee Music Hong Kong	Cavalli Musica Castrezzato (BS) Via degli artigiani 1
Nico Music Repair Novara, Viale Volta 82/C	Pistelli e Bartolucci Ferrara, Corso della Giovecca 2	Me la suono e me la canto Cosenza, Via Panebianco 347
New Drum House Factory Pianella (PE) Via Fontanoli 316/D Ex Cont. Fontanoli 7

Acustica Napoli

Agnano Terme Via E.Scarfoglio, 75 - 80125 - Napoli

Tom Lee Music

Hong Kong

Cavalli Musica

Castrezzato (BS) Via degli artigiani 1

Nico Music Repair

Novara, Viale Volta 82/C

Pistelli e Bartolucci

Ferrara, Corso della Giovecca 2

Me la suono e me la canto

Cosenza, Via Panebianco 347

New Drum House Factory

Pianella (PE) Via Fontanoli 316/D Ex Cont. Fontanoli 7

Can I return a product purchased from New Drum Percussion?