TERMS AND CONDITIONS OF SALE
1. Sales Terms
The following sales terms apply to all sales made through the website www.newdrumpercussion.com.
This website provides visitors with the possibility to obtain information, browse, and purchase handcrafted Made in Italy products and accessories for percussion instruments.
The Customer is required to carefully read the Terms and Conditions for purchase in compliance with Article 12, paragraph 3 of Legislative Decree 70/2003 (“Implementation of Directive 2000/31/EC on certain legal aspects of information society services in the internal market, with particular reference to electronic commerce” – hereinafter, the “E-Commerce Decree”).
By completing a purchase, the Customer accepts all terms and conditions of this agreement.
Contracts concluded through the website www.newdrumpercussion.com are governed by the Consumer Code, the E-Commerce Decree, European regulations, and applicable international treaties.
2. Customer Information
Purchases through the website are reserved exclusively for Customers, meaning individuals aged 18 or older (or minors authorized by their legal representative).
3. Seller Information
This website is owned and operated by New Drum Percussion di Francesca Di Domenico, with registered office in Pianella (PE), Via Fontanoli 316/D, Italy, VAT number 02450060682 – Tax Code DDMFNC97M50G482F.
4. Product Information
Product information available on the website complies with Articles 52 and 53 of the Consumer Code.
Not all products displayed on the website are or will always be available at the time of purchase. If you wish to purchase one or more unavailable products, you may contact New Drum Percussion through any communication channel to express your interest. Please visit the Contact section for more information.
5. Prices
The prices of our products are listed on the website and include VAT and all applicable taxes.
We reserve the right to change product prices at any time and to correct any pricing errors that may occur unintentionally.
6. Purchase Methods
Products can be purchased in two ways:
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By adding products to the cart and completing the checkout process, entering shipping details and selecting a payment method;
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By contacting us through any communication channel (WhatsApp, Messenger, phone call, SMS, email, etc.) and communicating what you wish to purchase.
After placing an order, you will receive a confirmation email.
By submitting the order, the user acknowledges having read all information provided during the purchasing process and fully accepts the terms described on the website.
The only official purchase methods for New Drum Percussion products are those described above and purchases made through authorized physical retailers.
New Drum Percussion assumes no responsibility for purchases made on unauthorized platforms or websites. The only official website is “www.newdrumpercussion.com”.
If you have any doubts, please contact us before completing payment. We will be happy to provide assistance.
7. Payment Methods
Accepted payment methods include the most common and reliable options:
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PayPal
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Credit/debit cards
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Bank transfer
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Postepay top-up (offline order)
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Cash on delivery +€5 (offline order)
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Other methods
8. Shipping and Delivery
Purchased products will be delivered to the shipping address provided at checkout.
In case of an error in the shipping address, we recommend contacting us as soon as possible by email at infonewdrum@gmail.com.
In the case of payment via bank transfer, shipments will be processed once the payment has been received.
Shipping costs are free for customers residing in Italy and in some EU countries. Shipping fees apply for the United States, non-EU countries, and certain EU countries. Please refer to the “Shipping and Returns” page for full details.